How Cisco Meraki uses OnlineDraft to fairly allocate weekend shifts.
Cisco Meraki uses OnlineDraft to allocate shifts
Dividing work shifts can be a challenge. Read the interview below with Brian H. from Cisco Meraki on how they use OnlineDraft to fairly and efficiently allocate weekend shifts...
Cisco Meraki, I work in the Network Support Team who supports the product we make.
Weekend shift allocation. There are incentives to work so they are a hot commodity and we wanted a fair system.
Start on week 1 or 2 of the month before, usually takes 2-3 weeks to finish. Due to the requirements of the job it can never run smoothly, people out, on calls, etc, it's very disjointed so it takes as long as it needs to.
Roughly 30-40 each draft though this creeps up with each draft.
It has injected fairness into a system where there was none previously so it's been an immense help in that fashion.
Yes, before for obvious reasons, keeping track of interested parties in weekend shifts and whatnot. Especially after the draft, where sometimes people take the wrong shift or have questions about swapping, I have an easy place to go back to for all information.
Absolutely, the main selling point was configuring a draft how I wanted it to, utilizing days, different lunch hours for shifts, or even a different number of shifts on any given day. The majority of programs I looked at before finally landing on OnlineDraft all had extremely restrictive settings which failed to give me the flexibility I needed.
