Our goal is to be fair and reasonable.
Our service is intended to make things easier for you. If you feel as though that did not happen, we will be fair. Please read on.
If you feel you require a refund (e.g. problem with the service, the order was made by mistake, etc) you may request the refund by contacting us. Go to the HELP section and open a support case. We review all refund requests on a case-by-case basis and reserve the right to decline any refund for any reason.
If a refund is approved, depending upon how you made the original payment, your refund will be credited to your credit/debit card.
Under almost any circumstances, we will not provide a refund after 7 days have passed from the order date. If you have a problem, let us know ASAP. We will likely be able to help.
To request a refund, or ask a question, please open a support case by clicking on the HELP button at the top of this page.
